Privacy Policy

PRIVACY POLICY AND TERMS & CONDITIONS

Juanitaensemble is committed to doing business with the highest ethical standards and appropriate internal controls with respect to protecting your information. Our Privacy Policy applies to all users of the Website and the Service. Juanitaensemble ensures that no information is personally identifiable and is obtained automatically through your simple use of the Website with a web browser or the Service. We also ensure that the information that is personally identifiable is obtained in connection with providing a product or service to you. It may include information such as your name, address, age, telephone number etc. You will also find our terms and conditions in conjunction with our privacy policy.

HOW WE COLLECT INFORMATION

When you enter the Website, we collect some non-personal information such as your browser type and IP address. In order to offer you meaningful products and services and for other reasons, we may collect some information about you from the following sources:

  • Information you give us on applications or other forms on the Website and/or Software; or
  • Information you send us via any medium, including, but not limited to email, telephone, and social media interaction; or
  • If you use a mobile device platform to access the Services or communicate with ScrollnShops, information transmitted from your mobile device; or
  • Information from third parties.

Juanitaensemble may partner with a third party ad network to either display advertising on Website or manage our advertising on other sites. Our ad partner uses cookies and Web beacons to collect non-personally identifiable information about your activities on website and other websites to provide you targeted advertising based upon your interests.

HOW WE USE YOUR INFORMATION

We collect your personal information to better understand you and to enable us to personalise your experience with Juanitaensemble, including latest updates, offers, promotions and services to meet your needs. We use your information to:

  • personalise our services, offers and promotions to you;
  • operate your online account and your rewards for life account;
  • process your online orders;
  • tell you about important changes in Juanitaensemble;
  • develop and improve our products and services;
  • manage promotions, competitions, customer surveys and questionnaires; and
  • check and verify your identity, and prevent or detect crime.

In performing such checks, your information may be disclosed to credit reference agencies who keep a record of that information, but these are not credit checks and your credit rating will not be affected. We may also share your information with carefully selected partners to enable them to help us provide you with the best service from Juanitaensemble. However, we will never give permission for any of these partners to contact you directly with marketing information unless we have your consent and all our parties adhere to strict data protection policies.

MARKET RESEARCH AND CUSTOMER SUPPORT

With your prior agreement, we may contact you by email, post, SMS or phone with details of offers and information about products or offers or with offers and information about products or services from selected partners, or for customer research e.g. to help improve our services, products, stores or the Website. You may choose to no longer receive marketing information from us by clicking on the “unsubscribe” link on the bottom of any of our e-mails to opt of email communications or contacting us on support@juanitaensemble.com  or +91 9560823455

Juanitaensemble may conduct online research surveys in order to gather feedback about the Website and opinions on important issues, through email invitations. When participating in a survey, we may ask you to submit some information which is used for research purposes, and is not used for sales solicitations. This information collected through market research will be used only by Juanitaensemble and will not be given or sold to a third party without your consent or as otherwise permitted by this Privacy Policy.

USE OF COOKIES

The website uses cookies that are a harmless piece of data used to measure anonymous traffic on the website for the continuous improvement of the user experience. For instance, the website will load faster when you visit the website again. By using our website, you accept the use of cookies. Cookies are text files containing small amounts of information which are downloaded to your personal computer, mobile or other devices when you visit a website. This information is then sent back to the originating website on each subsequent visit, or to another website that recognises that cookie. Cookies are useful because they allow a website to recognise a user’s device. Please be ensured that all the information collected by us is to only enhance your experience and improve our products and services for you.

In case you have further queries or questions about the privacy policy, please email our customer support at support@juanitaensemble.com